Returns & exchanges

All sales on this website are processed in Australian Dollars.

RETURN POLICY

We understand that shopping online can be a little tricky, therefore we've tried to make our returns policy as simple and helpful as possible. 

AUSTRALIA

Returns and exchanges for faulty goods can be made up to 14 days after receipt of your goods. Goods must have original tags and be in unused condition. When returning any items please ensure you quote your invoice.

Lazybones is not liable for the loss of an item being returned, therefore we recommend that you return it using registered mail.

Please note that for any change of mind returns you will need to cover the cost of postage. 

FAULTY ITEMS

Faulty items are to be returned to us. We will happily pay your postage costs. Once we receive the item a replacement will be sent to you. If we are unable to provide a replacement then a refund may be offered.

Please send to:
Lazybones
PO Box 12346
Clunes
NSW 2480

If you have any further questions please contact us on wholesale(at)lazybones.com.au or phone 02 6629 1622, Monday to Friday 9am – 5pm EST.

REST OF WORLD

For all international customers goods can be returned to us within 20 days of the date of your invoice and are to be returned in the condition they were received. 

* Please contact us first before returning items. All refunds & credits will only be given once we have received the goods back at our head office.